Refund policy

RETURN & EXCHANGE PROCESS FLOW
At FIND GIFTS FOR EVERYONE, we want you to be completely satisfied with your order.
We've created this return and exchange process to make your experience as effortless as
possible!
Unworn or unwashed merchandise can be returned or exchanged within 15 days of the
delivery date if accompanied by original tags and packaging.
All online order returns, refunds and exchanges must be made through our returns process
through our customer service team via info@findgiftsforeveryone.com.
HOW TO RETURN OR EXCHANGE AN ITEM
● To begin the returns process, please send an email to our customer service
support team at info@findgiftsforeveryone.com with your: Name, Order Number,
Photo of the defective product/incorrect item, and Reason for return/refund.
● As soon as we receive the request, our customer service team will review the
order and will provide feedback within the next 24-48 hours.
● If the order qualifies as approved for return/refund, our team will be sending you
a return label to your email address.
● Package your return using the return label from our customer service team and
drop off at a UPS facility. You must use the return label sent by our customer
service team. DO NOT send returns to the original address.
● You will be notified when your return has been received at our warehouse. Once
received, we can do one of the following:

• Refund your original form of payment in 3-5 business days.
• Send a replacement of the order 

If your tracking number states your order was delivered, but you claim you did not receive it,
we have to rely on the tracking number. We would require you to provide a Claim ID from the
local post office and validate it.  As soon as the review is complete, we will send a
replacement.
For non-defective items and items that are received in 100% condition, we charge a 30%
Restocking Fee. We will send you a return label as soon as we receive your request and as
soon as we receive the item you returned, we will process your refund minus the 30%
Restocking Fee.
All returns must be in its original packaging and condition and also be made within 15 days
of the delivery date.
FIND GIFTS FOR EVERYONE has the right to refuse returns that passed the 15 day period permitted for returns after delivery.
Replacements                                                                                                                                    For items received that are not as described in our listing and/or defective items, we cover
the return shipping cost and replace the item asap.                                                                              We DO NOT offer refunds on Personalized Items.                                                                            We do not offer refunds or replacements due to customer error, such as entering an incorrect shipping address.
Returned to Sender
If you provide the wrong address, and your order is returned to us by the mail carrier, we will
reship it to you. You will need to pay a shipping and handling fee to cover the costs of
reshipping. If you choose not to have us reship the order, we will refund you, but the refund
will not include original shipping costs, priority processing or insurance. There will be a 30%
restocking fee taken out of the refund as well.
Sometimes these packages are refused by the manufacturer and destroyed by the postal
carrier. Sometimes they end up lost in transit. In those cases, if we do not receive the return
package, we can provide a 50% store credit towards a new item.
If you provided the correct address, we will reship the order to the same address free of
charge. If you want to change the address, you will be required to pay the shipping and handling
fees.
Order Cancellation
All of our products are printed on demand, specifically for each customer at the time of the order. Because of this, we can only cancel or modify orders within the first 12 hours after
purchase. Orders for Apparel and Mugs cannot be canceled or modified at all.
Clearance Items
Items sold on clearance cannot be returned or refunded. They may not include original
packaging. We make no guarantees about the condition of these items.
Warranties
Our standard refund and replacement policy lasts 15 days from the date your tracking
number shows your order was delivered. Unfortunately we cannot offer a refund or replacement, if it is past the 15 days following delivery.                                                                                Have more questions? Reach out to our Customer Support Team at info@findgiftsforeveryone.com